FREQUENTLY ASKED QUESTIONS

Shipping details

What's the shipping cost?

When will my order arrive?

Which countries do you ship to?

Do I need to pay import duties and taxes?

Return policy

How can I return my order?

What's the 30-day money-back guarantee?

My AR/WE product is broken. What to do?

My order

Where is my order?

Can I change/cancel my order?

Product info

Are the watches water resistant?

What type of movement is inside the watch?

Is my watch battery-driven?

Can I use non-AR/WE straps with my AR/WE watch?

How do I change or adjust the strap?

Warranty

What is your warranty policy?

What should I do if my watch/strap is broken?

Other questions

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